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WFG Lender Services’ MyHome Exchange accelerates settlement by eliminating duplicate touchpoints

In April 2021, HousingWire published a special report that covers breakthrough technology from eight industry leaders. Among them is WFG Lender ServicesMyHome® Exchange, the latest solution in the title-and-tech company’s decade-plus commitment to taking time and cost out of the real estate process.

The article identifies key factors within the real estate settlement process where delays occur. Notably, they focus on missing documents and data that inevitably require a time-consuming exchange of frantic emails and phone calls.

Rigorous processes and efficient technology have never been more important to help lenders remain organized and their borrowers confident that the process is under control.

MyHome® Exchange is built on WFG’s award-winning MyHome® collaboration platform. It brings borrowers onboard when the transaction is initiated so that they realize their importance in providing the foundational information and documents that are needed for the process to move efficiently. It also simplifies the information uploading by borrowers so they can promptly provide what is required.

Not only does this make the origination process easier for lenders, it improves the consumer’s experience by providing them with a convenient, secure and intuitive self-service ecosystem for enhanced transparency.

In addition, WFG’s standardized integration protocols simplify and expedite system-to-system integrations, further eliminating the need to rekey data. This enables the platform to eliminate duplicate touchpoints and facilitate proactive communication, thus minimizing application-to-close turn-times and accelerating the settlement process.

“Our lender clients enjoy working with WFG because we support them with solutions that facilitate their business needs, provide them with transparency into the process and support our technology and service offerings with NPS-rated ‘world-class’ service levels,” said Dan Bailey, Senior Vice President of WFG Lender Services and WFG Enterprise Solutions.